Frequently Asked Questions

Are TCCFCCT products ANSI compliant?

Each product page states the garment's applicable ANSI/ISEA 107 class and type. Check the sewn-in label to verify the exact rating, and confirm your employer's or job site's requirements before use.

How do I choose the right size?

Check the size chart on the product page and compare it with a garment that already fits you well. If you plan to wear the item over other workwear, allow additional room for layering. Contact us before ordering if you are between sizes.

Can I add my company logo?

Yes. Custom logo printing is available on selected vests, shirts, and jackets. Visit our custom hi-vis safety vests page and send us your logo, preferred placement, garment style, sizes, and quantity. We will confirm pricing and production time before your order begins.

Do you offer wholesale or bulk pricing?

Yes. Volume pricing is available for qualifying orders. Visit our wholesale page or send us the product, color, size breakdown, quantity, and delivery location for an accurate quote.

How much does shipping cost?

Shipping cost is calculated based on your order value, shipping method, and destination. The applicable charge will be displayed at checkout. See our Shipping Policy for current shipping terms.

How long does delivery take?

Delivery time depends on the destination, shipping method, product availability, and whether the order includes customization. You will receive tracking information after the carrier receives your package.

Do you ship internationally?

International shipping availability, minimum order values, shipping charges, duties, and taxes depend on the destination. Review our Shipping Policy or contact us before placing a time-sensitive international order.

What is your return policy?

Return eligibility depends on the item and the reason for return. Custom-printed and personalized products may have different conditions from standard products. Read our Refund Policy before ordering. If an item arrives damaged, defective, or incorrect, email us promptly with your order number and clear photos.

How do I cancel or change an order?

Email service@tccfcct.com as soon as possible with your order number. We cannot guarantee changes after fulfillment or custom production has started.

How do I track my order?

We will email your tracking number after the carrier receives your package. Tracking may take a short time to update after the shipping label is created.

How should I wash my hi-vis gear?

Always follow the care label on your garment. Unless the label says otherwise, use a gentle wash, avoid bleach and fabric softener, and do not iron directly over reflective tape. Replace the garment if the fluorescent fabric has faded or the reflective material is damaged.

How can I contact TCCFCCT?

Use our contact form or email service@tccfcct.com. We aim to reply within one business day.